David joined Freebook Global Technologies as a Product Owner in 2023. He started out his career in operations for specialised industries. Later, he transitioned to tech, as a cloud engineer, subsequently becoming the company's first Product Owner, specialising in product-led strategies and agile methodologies.
David collaborates with development and support teams to define and prioritise the product backlog using Agile and Scrum methodologies.
He leads discovery workshops to gather insights, ensuring a deep understanding of user needs, then translates project requirements into actionable user stories.
David is adaptable, curious, and committed to providing exceptional user experiences while constantly expanding his horizons.
What are your favourite things about Freebook Global Technologies?
It’s great to have a team of enthusiastic experts around me. When a thorny issue presents itself, there’s no shortage of people that are keen to work on the problem. The diverse skillset makes it easy to create a holistic solution for our customers, rather than just a technical one.
What does your Freebook Global Technologies role involve?
I often explain to people that my role involves acting as a translator between our engineers and our customers. Truthfully, my role is all about bringing together business and user needs into a solution that delivers value to our customers. My aim is to always identify goals and objectives and then work with the project team to meet those objectives.
What would your dream project be?
My favourite projects are those that have grand visions but absolutely no idea where to start. You can see the enthusiasm and aspirations of the team, fuelled by innovation and creativity. When you’re embarking on a project like that, you know you're in for a journey filled with problem-solving and can share in that joy of shaping the unknown into a reality.
What do you enjoy doing outside of work?
When the weather’s nice I love to be outdoors, usually rock climbing, kayaking or open-water swimming. But you’ll rarely see me happier than when I’m tearing apart some new part of my house, simply because I knew it would be a challenge to put it back together again.
Everyone at Freebook Global Technologies has skills and expertise to offer to the benefit of our company and clients.