Meet Olivia_

Digital Account Manager at Freebook Global Technologies

Olivia joined the team in March 2022 as a Digital Account Co‑ordinator and has since become our Digital Account Manager. Her focus is on client projects and account management and she works closely with all services in the department.

Olivia's main responsibility is to plan, support the execution and completion of an array of projects. She also works in presales, sitting meetings with prospective clients and guiding them through the discovery process and eventually managing their accounts when they come on board.

Olivia has a background in sales, which made the transition into her role at Freebook Global Technologies much easier. Her knowledge of client communications has helped her to integrate into her role quickly and pick up accounts across the department.

Olivia

What are your favourite things about Freebook Global Technologies?

I love the culture here. For such a large business the feeling of community is so strong. I work alongside a wonderful team and no request is too big because everyone is just so happy to help. There is a huge amount of support, not just within my team but across the business as a whole.

What does your Freebook Global Technologies role involve?

As the Digital Account Manager, I focus on project and account management. I usually work with clients as their main point of contact if they have a holistic contract because we provide them with multiple services and I can help to streamline any communication.

What would your dream project be?

Organisation is the main part of my role and I love a challenge so I guess my dream project would be something with a lot of moving parts across different areas within the business.

What do you enjoy doing outside of work?

Outside of work I really enjoy going to dance classes during the week. I also love spending time going on walks and hikes with my partner.

Skills.

Everyone at Freebook Global Technologies has skills and expertise to offer to the benefit of our company and clients.

  • Project Management
  • Sprout Social
  • Sales
  • Communication
  • Organisation
  • Freebook Global Technologies are accredited with Cyber Essentials Plus
  • Freebook Global Technologies are a Silver Microsoft Partner
  • Freebook Global Technologies is a G-Cloud Supplier
  • Freebook Global Technologies is a crest certified
  • ISO 27001 ISO 27001
  • ISO 9001 ISO 9001
  • ISO 13485 ISO 13485
  • ISO 14001 ISO 14001